Terms & Conditions

Welcome to Cyan Gems. By accessing or purchasing from cyangems.com, you agree to the following terms. Please read them carefully.

Use of our website

You may use our website for lawful purposes only. All content — including text, images, logos and designs — is the property of Cyan Gems and may not be copied or reused without permission.

Orders & pricing

All orders are subject to acceptance and availability. Prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise. We reserve the right to correct any pricing errors and to cancel an order in such cases with a full refund.

Payments

Payment must be completed through our approved payment methods before an order is dispatched. All transactions are processed via secure, encrypted gateways.

Products

Our jewellery is demi-fine — crafted on a hypoallergenic base metal with 18k gold plating and set with cubic zirconia or lab-grown-look stones. Slight variations in colour or finish may occur and are not considered defects.

Returns & refunds

Returns, exchanges and refunds are governed by our Returns & Exchange policy. Please review it before placing an order.

Limitation of liability

Cyan Gems is not liable for any indirect or consequential loss arising from the use of our products or website, to the extent permitted by law.

Contact

Questions about these terms? Email care@cyangems.com.

These terms may be updated from time to time; the latest version always applies.